Privacy Policy​

Last Updated: May 1, 2026

  • Effective Date: Dec 5, 2025


1. Introduction

Welcome to FINCH INNOVATE TECHNOLOGIES L.L.C, UAE (“we”, “us”, or “our”). We are a Finch Technologies (software development company) committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains the purpose and how we collect, use, disclose, and safeguard your information when you interact with our services, platforms, and applications.

2. Purpose

This Privacy Policy is designed to inform you – our users, clients, and stakeholders – about how FINCH INNOVATE TECHNOLOGIES L.L.C collects, uses, stores, shares, and protects your personal data, including sensitive information such as government-issued identification. As a Fintech software development company and data controller, we are committed to upholding the highest standards of data protection, transparency, and accountability.

Data Collection Purpose

We collect and process your data for the following purposes:

  • Identity Verification: To confirm your identity and comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
  • Service Delivery & Improvement: To provide, maintain, and enhance our Fintech Software Solution.
  • Account Management: To manage user accounts, authentication, and access control.
  • EULA: Fulfill obligations under the End User License Agreement.
  • Communication: To contact via SMS, email, postal mail, or other channels for updates, support, and service-related notifications.

This policy is designed to ensure adherence to legal and regulatory requirements. Specifically, it aims to:

  • Define Data Practices: Explain the types of personal and sensitive data we collect and the reasons for such collection.
  • Clarify Legal Basis: Outline the lawful grounds for processing your data under applicable data protection laws (e.g., GDPR, DPDP, PDPL etc.).
  • Inform Your Rights: Describe your rights and choices regarding the use, access, and control of your personal data.
  • Ensure Data Security: Detail how we protect your data and identify circumstances under which it may be shared.
  • Demonstrate Compliance: Show our commitment to regulatory obligations, including Know Your Customer (KYC), Anti-Money Laundering (AML), and other financial and cybersecurity standards.

By using our services, you confirm that you have read, understood, and agreed to the practices outlined in this Privacy Policy. We are committed to protecting the privacy of all users without discrimination. Our practices aim to safeguard individuals from gender-based privacy violations and ensure equal protection under applicable laws.


3. Data Controller

FINCH INNOVATE TECHNOLOGIES L.L.C, UAE is the data controller responsible for your personal data under applicable data protection laws, including the General Data Protection Regulation (GDPR), Personal Data Protection Law (PDPL), Digital Personal Data Protection Act (DPDPA) and other relevant local regulations.


4. Information We Collect

We may collect and process the following categories of personal data:

a. Personal Identification Information

  • Full name
  • Date of birth
  • Address
  • Email address
  • Phone number
  • Job title
  • Company name
  • Designation
  • Country

b. Technical and Usage Data

  • IP address
  • Device information
  • Browser type
  • Operating system
  • Usage logs and analytics.

5. How We Collect Information

We collect different types of information to deliver and improve our services. This includes:

1.1. Information You Provide

When you interact with our website or services, you may share details such as:

Contact Details: Name, email address, phone number, and optionally, your company name. Inquiry Information: Details you provide when submitting a contact form, requesting a demo, or making an inquiry.

2.2. Information Collected Automatically

When you visit our website, certain data is gathered automatically, including:

Usage Data: Information about your interactions with our site, such as pages visited, time spent, and links clicked.

Device Data: Technical details about your device and connection, including IP address, operating system, browser type, and referring URL.


6. Use of Cookies and Similar Technologies

We use cookies and similar tracking technologies to understand how you interact with our Website, improve functionality, and enhance your experience. These technologies help us analyze usage patterns, remember preferences, and deliver a more personalized experience. Our Website [does/does not] respond to “Do Not Track” signals. You can manage cookies through your browser settings; however, disabling certain cookies may affect the functionality of the Website.

We use the following types of cookies:

Essential Cookies: These cookies are necessary for the core functionality of our Website, such as security and accessibility. Because they are required for the Website to operate, you cannot opt out of these cookies.

Performance and Functionality Cookies: These cookies help us measure and improve Website performance and provide enhanced features. They may remember your preferences or provide insights into how our Website is used.

7. Google Analytics

Our Website uses Google Analytics, a service provided by Google, to help us understand how visitors interact with our site and improve its performance. Google Analytics collects data such as your IP address, browser type, and usage patterns, which may be shared with other Google services. Google may use this information to personalize ads within its advertising network.


8. Links to Third-Party Websites

Our Website may contain links to external websites or platforms, including social media sites that are not operated or controlled by us. Please note that we are not responsible for the privacy practices or content of these third-party sites. When you leave our Website, we encourage you to review the privacy policies of any site you visit to understand how your information may be collected, used, or shared

9. Legal Basis for Processing

We process your personal data based on the following legal grounds:    

  • Consent: Where you have given explicit consent
  • Contractual necessity: To fulfill our obligations under a contract
  • Legal obligation: To comply with applicable laws like GDPR, PDPL and DPD
  • Legitimate interest: To improve our services and ensure security

10. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

  • Authorized third-party service providers (e.g., Payment Gateway, identity verification, hosting)
  • Regulatory and law enforcement authorities when required by law
  • Affiliates and subsidiaries for internal business operations
  • All third parties are bound by strict confidentiality and data protection obligations.

11. Information Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to maintain robust security measures, no system can guarantee complete protection.

12. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Government-issued IDs are stored securely and retained in accordance with KYC/AML compliance timelines.

13. Data Security

We implement robust technical and organizational measures to protect your data, including:

  • Encryption of sensitive data
  • Secure access controls
  • Regular security audits
  • Employee training on data protection

14. Notice to EULA Users

We collect and process personal information about you with your consent, as part of a contractual agreement or EULA with you, and as necessary to provide our Website to you, operate our business, meet our contractual and legal obligations, protect the security of our Website, fulfill our other legitimate interests and complying with applicable data protection laws, including:

  • General Data Protection Regulation (GDPR) – for users located in the European Union (EU) and European Economic Area (EEA).
  • Personal Data Protection Law (PDPL) – for users located in the Kingdom of Saudi Arabia and United Arab Emirates.
  • Digital Personal Data Protection Act (DPDPA) – for users located in Indi

15. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Right to access your data
  • Right to rectify inaccurate data
  • Right to erase your data (“right to be forgotten”) · Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time

To exercise these rights, please contact us at [email protected].

16. International Data Transfers

If we transfer your data outside your country of residence, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent mechanism.

17. Children’s Privacy

Our services are not intended for individuals below the minimum age of consent for data processing as established by the laws of their country of residence. We do not knowingly collect personal information from children under the applicable age threshold without verified parental or guardian consent. If you believe we have collected such information without proper authorization, please contact us at [email protected] so we can promptly remove it.

18. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

19. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

FINCH INNOVATE TECHNOLOGIES L.L.C,

Dubai 25035, UAE

Email ID : [email protected]

Official Website : www.finchinnovate.com